By Obakeng Maje
North West Provincial Government will observe Public Service Week, which will be used as a platform for participation and engagement for the delivery of quality public services.
The Provincial Public Service Week will be launched and celebrated at Toska village in Kagisano-Molopo Local Municipality on Friday and will end on the 14th of September 2012.
North West Premier, Mme Thandi Modise said this year’s public service week must be used as a platform to review imperatives and challenges related to public service delivery.
“We must go out there to wake up the public service because it is one of those events where we need to reflect on the mandate that we need to carry, to deliver services to the people,” she said.
This year’s public service week will attract participation from senior managers from government, public servants across all the department and citizens.
It will be under the theme “15 Years of Batho Pele: Strengthening the Ethos of Batho Pele & Recommitment towards an Efficient, Effective and Development Oriented Public Service and Empowered Citizenry”.
Public Service Week is an integral part of the Batho Pele movement aimed at instilling and/or rebuilding good ethics, morale and pride in public servants to encourage the culture of providing quality services.
The week promotes inter-governmental relations by encouraging integrated approaches in rendering public services to effectively utilise limited government resources for improved results.
The platform further affords senior managers like Heads of Departments (HOD) and political principals an opportunity to engage with frontline staff and citizens to get a first-hand understanding of what transpires at different service delivery points.
The month of September has been declared public service month concurrently with the Heritage Month.
It will cover various strategic programmes across the public service intending to revive skills wisdom and energy of public servants towards better and improved service delivery.
Activities for the 2012 Public Service Month will include the deployment of senior managers to service delivery sites, sports activities, and unannounced visits to service delivery points, cleaning campaign, service delivery exhibitions and creating awareness to enhance access to citizens by provincial departments.
Also as part of a report back from unannounced visits at service points, a Provincial Senior Management Services Conference will be held on the 13th September 2012.
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